Last Updated: 09 April 2025

BNL Digital Solutions (“we”, “our”, “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us via our website, email, or services.

1. Who We Are

Company Name: BNL Digital Solutions

Registered Address: 20 Wenlock Road, London, N1 7GU

Email: connect@bnldigitalsolutions.co.uk

Phone: 0330 057 5827

Website: www.bnldigitalsolutions.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

– Identity Data: Name, job title, company name

– Contact Data: Email address, phone number, postal address

– Technical Data: IP address, browser type and version, time zone setting, location, and device information

– Usage Data: Information on how you use our website and services

– Marketing and Communication Data: Your preferences in receiving marketing communications from us

We do not collect special categories of personal data unless explicitly required and consented.

3. How We Collect Your Data

We collect data in the following ways:

– When you contact us via our website, email, or phone

– When you sign up for services, newsletters, or submit forms

– Through website analytics and cookies

4. How We Use Your Data

We use your personal data to:

– Respond to enquiries and provide our services

– Manage and deliver projects

– Send updates, reports, or newsletters (where you have opted in)

– Improve website functionality and user experience

– Comply with legal and regulatory obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your data:

– Consent – where you have explicitly agreed to receive marketing

– Contract – when processing is necessary to perform a contract with you

– Legal Obligation – for compliance with legal obligations

– Legitimate Interests – to improve our services and manage our business effectively

6. Sharing Your Data

We do not sell or rent your personal data. We may share your data with:

– Trusted third-party service providers (e.g. CRM, hosting, email services)

– Professional advisers (e.g. legal or accountancy services)

– Authorities, when required by law or to protect our rights

All third parties are required to respect the confidentiality of your data and comply with UK data protection laws.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. This includes secure hosting, SSL encryption, password protection, and limited access to authorised personnel only.

8. Cookies

Our website uses cookies to enhance user experience and provide analytical insights. You can control cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. For marketing data, we retain it until you unsubscribe or withdraw consent.

10. Your Data Rights

Under UK GDPR, you have the right to:

– Access the personal data we hold about you

– Request correction of incorrect or incomplete data

– Request deletion of your data (“right to be forgotten”)

– Object to or restrict processing of your data

– Request data portability (where applicable)

– Withdraw consent at any time for marketing communications

To exercise any of these rights, email us at connect@bnldigitalsolutions.co.uk.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our site or services indicates your agreement to the new terms.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a complaint, please contact:

Email: connect@bnldigitalsolutions.co.uk

Phone: 0330 057 5827

Address: 20 Wenlock Road, London, N1 7GU

If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.